F&Q


Frequently Asked Questions:

 

How much advance noticed do I have to give for a custom order?

At this time, we are having trouble keeping the store’s cases stocked and have a limited amount of staff; therefore, the only type of orders that we can do currently are semi-bulk & bulk cookie, bulk cupcake, and whole cheesecake orders. We do not do any other type of custom orders. To see details on the type of orders we do go here.  Obviously, we keep our cases stocked and you can stop by and purchase from the cases at any time.

Can I call and have items ready for me to pick up?

We allow our customers to call the bakery and have items pulled from the display cases as long as a form of payment is given over the telephone and it will be picked up the same day.

Do you ship?

We offer shipping of Cookies, Bar Desserts, and fudge (when available).  Each cookie or bar dessert is individually heat sealed and packaged with bubble wrap to insure it arrives to you in the best condition.  We offer 3 day Priority Mail & Express mail option.  See our “Shipping Outside DFW” page for more info.

Do you deliver?

Since we do not offer delivery at this time, Our customers must pick up products at our commercial location in Willow Park.

Are all of your recipes available year round?

Most of our recipes are available year round; however, we do not make every item every day.  Check out our Facebook or Instagram page to see what we have have going into the display cases today.  We have noted which products are seasonal in our Products we sell section.

Do you bake & decorate custom birthday cakes?

No.  We do not do custom orders.  Check out our “Products we offer ” page to see examples of the types of cakes we have in the bakery on occasion.

Do you cater or offer bulk order discounts?

We are not able to take custom orders at this time, but come by the bakery to see if we have something that would work for your event.  If you are needing a semi-bulk (2 Dozen) or a bulk order (6 dozen or more of the same kind) of cookie or cupcake for an event, please contact us to see if we can accommodate your request.  We also have an “Order” page that provides a little more information on the types of orders that we do.

Do you give group discounts?

We do not offer group discounts.  Our prices are the same for every Baked Addictions addict.

What forms of payment do you accept?

Baked Addictions accepts cash or we can swipe your Visa, Mastercard, Discover, or American Express through our credit card machine.

Do you offer any gluten-free products?

No.  We do not offer gluten-free products.

Do you offer any sugar-free/diabetic products?

At this time, we have not experimented with sugar substitute products; however, we very well may do so at some point in the future.  Make sure to watch our site and like our facebook page, so that you can be the first to know when these products become available.

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